The Hidden Cost of Customer Service’s Second Conversation
Companies are investing heavily in AI to improve customer support.
11 min read
Artificial Intelligence
Reporting on Artificial Intelligence from Lazy Tensor.
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OpenAI and ServiceNow Expand Pact as Scale AI and Meta Face Scrutiny
OpenAI and ServiceNow announced an expanded multi-year partnership on Oct. 28 connecting OpenAI Frontier and GPT-5.4 with ServiceNow’s…
4 min read
Check Point, Oracle, Anima, and C-BRAIN Roll Out Frontier AI Systems
Check Point Research adopted OpenAI’s Daybreak cyber capability to shrink binary vulnerability analysis from hours to minutes, Oracle…
3 min read
Disruptive Targets $10B AI Fund as Ex-Meta Director Launches Ndoc
Late-stage venture firm Disruptive is raising a $10 billion blind-pool fund for AI and defense investments, former Meta AI director…
3 min read