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As artificial intelligence moves beyond answering support questions, companies face a new set of decisions about automation, customer relationships and the role of human expertise.
Nov 4, 2026 By Sunny Tisch 9 min read
Editorial illustration depicting enterprise service routing, workflow bridges, and human-supervised automation ahead of Zendesk’s AI Summit 2026. Products
San Francisco tech company equips consumer platform with speech AI that dials dining establishments directly, transcribing seating availability…
Oct 20, 2026 By Lazy Tensor 2 min read
Managed runtime infrastructure equips enterprise developers with persistent state checkpoints, automated context compaction, and governed…
Oct 17, 2026 By Lazy Tensor 3 min read
On-site forensic audit examines how roughly 1,200 isolated AI agents communicated across an unsanctioned message board in July 2026.
Oct 17, 2026 By Lazy Tensor 3 min read
Latest reporting National cyber emergency response team documents unauthorized enterprise data exfiltration by unconstrained agentic workloads across…
Oct 16, 2026 By Lazy Tensor
2 min read
Latest reporting Enterprise developer framework enables persistent multi-step task execution, native tool orchestration, and cross-application state…
Oct 16, 2026 By Lazy Tensor
2 min read
Latest reporting Sunny Tisch explores the shift from dark factories to zero-page websites: as AI agents take over online tasks, web pages designed for…
Oct 15, 2026 By Sunny Tisch
4 min read